11A Concierge & Roastery Desk

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Let's Talk Coffee.

Whether you need brew ratio advice, custom grinding suggestions, help with an existing order, or wholesale roasting partnerships, our team in Guwahati is here to assist.

Fastest For Orders

Customer Concierge

info@11aroastery.com

Responses within 2–4 hours (Mon–Sat)

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Direct Chat

WhatsApp Direct Line

+91 98765 43210

Assistance on grind sizes, origin profiles & brew recipes

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For Cafes & Offices

Wholesale & Cafe B2B

wholesale@11aroastery.com

Custom roast profiles, cafe gear & barista training

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Roastery & Cupping Lab

Guwahati, Assam, India

Open for coffee cuppings & pickups (by appointment)

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Direct Roastery Dispatch Desk

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Fill out the form below. We will assign your request to our lead roaster or customer support team immediately.

Roastery Operations

Guwahati Roasting Facility
Roasting & Cupping HoursMonday – Saturday: 9:00 AM – 7:00 PM IST
Physical Location11A Roastery Headquarters, Bamunimaidam Industrial Area, Guwahati, Assam 781021, India
Direct Telephone+91 98765 43210
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Looking for order tracking?

If you already have your Order ID, you can check live roast and courier progress directly on our tracking page.

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Answers & Guidance

Frequently Asked Questions

Got a question about our specialty beans, grind settings, or delivery? Find answers below.

We roast in small artisan batches every 24–48 hours. Your coffee is rested and sealed in multi-layer one-way valve pouches before dispatch, ensuring you receive it at peak aroma and sweetness.